Shipping Policy

At SHIBUYALA, we strive to deliver your favorite Asian beauty and skincare products quickly and safely.

Shipping Rates

• Free Shipping: Orders over $99 qualify for free standard shipping.

• Flat Rate: Orders under $99 will be charged a $15 flat shipping fee.

• Shipping fees are non-refundable.

Shipping Methods

We ship via UPS, USPS, or FedEx, depending on the size, weight, and destination of your order.
Tracking information will be provided once your order is shipped.

Shipping Area

Currently, we ship only within the mainland United States, including:
California, Oregon, Washington, Nevada, Arizona, Utah, Colorado, New Mexico, Texas, Oklahoma, Kansas, Nebraska, South Dakota, North Dakota, Minnesota, Iowa, Missouri, Arkansas, Louisiana, Wisconsin, Illinois, Michigan, Indiana, Ohio, Kentucky, Tennessee, Mississippi, Alabama, Georgia, Florida, South Carolina, North Carolina, Virginia, West Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, and Maine.

We do not ship to:
Hawaii, Alaska, Puerto Rico, Guam, the U.S. Virgin Islands, Canada, or other international destinations.

Processing Time

Orders are typically processed within 1–3 business days. 

During holidays or peak seasons, processing and delivery times may be delayed.
Delivery time depends on your location and the selected carrier service.

Questions?

If you have any questions about shipping or delivery, please contact our team at:
📧 support@shibuyala.com